Shipments are governed by amongst others the general conditions of carriage of Air France Cargo when carried on Air France Cargo, or the general conditions of carriage of KLM Cargo when carried on KLM Cargo.
These conditions can be viewed on this website or obtained from any local AF-KL Cargo office near you. Conditions may deviate per country and/or per product.

Click here to view the general conditions applicable to Air France Cargo (PDF format)

Click here to view the general conditions applicable to KLM Cargo (PDF format)

Click here to view the Montreal convention (PDF format)